Courtely is a complete operating system for padel and racket-sport venues across the GCC and the wider GCC. Instead of stitching together a website builder, a booking widget, a payment gateway and a separate point-of-sale, Courtely runs all of it on one platform: your public website, online court booking with online payments, an in-venue POS with card-present tap-to-pay, a two-way sync, a consumer marketplace app, and AI tooling for content and customer chat — fully bilingual in Arabic and English and RTL-aware.
The single big idea is operational unity. A court booked on your website, a reservation made in the marketplace app, and a sale completed at the front desk all live on one schedule and reconcile into one ledger. Pricing is always calculated on the server, availability is real-time, and the same authoritative booking engine powers your site, your app and your AI assistant — so there is no double-entry, no clashing reservations, and no gap between what happens online and what happens at the door.
Courtely is multi-tenant and built for GCC operators: every venue is isolated with venue-level security, prices are in SAR, and content reads naturally in Modern Standard Arabic. From a single venue in Dammam, Khobar or Riyadh to a multi-location group, the platform scales without rebuilding your stack — and a super-admin console oversees the whole network for groups and platform owners.
The public booking flow lets players choose a location, date, available time slot and duration, with availability drawn live from the venue's schedule — booked slots vanish in real time so a court is never sold twice. Multi-location venues are supported natively, and every booking sends an instant email confirmation. Pricing is computed on the server in halalas and can never be tampered with from the browser, which keeps your revenue accurate and your schedule trustworthy.
Online payments run through a hosted Moyasar form accepting Visa, Mastercard and Mada, with optimistic verification backed by server-side webhook confirmation, so a payment is only ever final when the server says so. This same booking-and-pay path is shared by the website and the in-chat AI assistant, meaning every channel enforces identical rules with no shortcuts and no client-side trust.
At the venue, Courtely's point-of-sale comes in three modes: a full POS, a lightweight POS-Lite, and an unattended self-serve kiosk for ordering and payment. Card-present payments — tap-to-pay, contactless and chip — run through a NearPay terminal, recording the terminal ID and card type against each transaction. Cash is fully supported with add/remove cash, closing and reconciliation screens, alongside custom charges, refunds and split bills.
Staff authenticate with pincodes, receipts print automatically, and the kiosk adds carousel banners, a language toggle and an animated cart for self-service ordering. Crucially, the POS Bookings screen surfaces online reservations directly at the till — court name, status, date and time, customer and price — so the person at the counter always sees what was booked online without leaving the POS.
Pairing is a one-click operation: a venue admin pastes a single-use CRTLY code into Courtely settings, and the integration mints a live API key and webhook secret, then automatically maps each court to its in-venue resource. After pairing, bookings flow in both directions — pushed from Courtely to the POS on every change, and pulled back on a schedule — with a loop guard using a source marker and content hash so records never echo or duplicate.
Statuses map cleanly across systems, so a confirmed, checked-in, completed or cancelled booking is reflected consistently everywhere. The honest framing is simple: Courtely does not force online and in-venue through one processor — online uses Moyasar and the venue uses NearPay — but it reconciles their bookings and sales into one schedule and one ledger, eliminating double-entry and giving you a single accurate picture of the day.
The Courtely mobile app turns your venue into a destination players can find. They discover venues nearby sorted by GPS distance and filtered by sport, view them on a map or list, then book and pay securely with Moyasar including 3D-Secure. My Bookings shows upcoming and past reservations with status badges, pay-now, rebook, cancel with server-authoritative refunds, and add-to-calendar — a clear, reliable record on every player's phone.
Beyond solo bookings, the app builds community: players browse and host open matches and tournaments by sport and city, join or leave with a visible roster, and create teams. Split-pay group reservations let an owner open a booking where each accepted member pays their share, or the owner prepays in full. The app uses a browse-gate model — explore everything signed out, and verify with a phone code only when you book or join.
Every venue gets a themed, bilingual website on its own slug.courtely.com address or a connected custom domain with automatic TLS, complete with landing, booking, gallery, tournaments, membership, about and contact pages and per-host SEO. The AI site generator drafts a bilingual hero, about, highlights, FAQ and suggested plans from the venue's own content for human review — never auto-published — and the public AI chat widget answers questions on hours, pricing, location and availability, then books a court inside the conversation.
The back-office ties it together with a real-time dashboard for bookings, revenue and occupancy, reports filterable by date, court and customer, plus management of courts, locations, staff roles, multi-day tournaments and SAR membership plans. A CRM tracks leads across a Kanban pipeline with segments, activities and bilingual templates, while a scoped public API and HMAC-signed outbound webhooks connect Courtely to your wider stack. Pricing starts from SAR 7,000 per year, managed centrally and read live from the platform.