Courtely is an operating system for padel and racket-sport venues across the GCC. Instead of stitching together a website builder, a booking tool, a payment gateway and a separate point-of-sale, Courtely brings everything a venue needs into one bilingual Arabic and English platform. From Dammam and Khobar to Riyadh, venues use Courtely to run their public website, take online bookings and payments, operate the in-venue POS, and manage the whole business from a single back-office.
Our mission is simple and specific: give every padel venue in the region one platform to run its whole operation, online and at the door, in both Arabic and English. We believe a venue should keep one schedule and one ledger, work bilingual-first, and own its own domain and data. Everything we build follows from those beliefs, and every capability described below is real and shipped, not a roadmap promise.
Courtely spans the full venue experience: online booking with live availability, online payments through Moyasar, in-venue card-present payments through NearPay tap-to-pay, a two-way sync that keeps online and on-store records in one ledger, a self-serve kiosk, a consumer marketplace mobile app, AI tooling, and a complete management back-office. The result is a venue that runs on one coherent system instead of a tangle of disconnected apps.
The heart of Courtely is keeping online and in-venue activity in one view. When a court is booked online it appears at the front desk, and when a sale is rung up at the till it reconciles against the same booking. A one-click pairing links Courtely to the LazyWait POS, and bookings then flow in both directions: pushed from Courtely to the POS, and pulled back from the POS to Courtely, with statuses mapped so a confirmed, checked-in, completed or cancelled booking always reads the same on both sides.
It is important to be precise about payments. Online payments run through Moyasar, supporting Visa, Mastercard and Mada with server-authoritative verification and webhook confirmation. In-venue card-present payments run through NearPay tap-to-pay terminals, alongside cash handling, reconciliation, refunds and split bills. Courtely does not pretend a single processor handles both; instead, the bookings and sales records from both rails are reconciled into one ledger, so there is no double-entry and nothing slips through.
Courtely is bilingual-first. Arabic and English are equal citizens across the entire product, with full right-to-left awareness rather than a translation patched on afterwards. The public venue site, the booking flow, the AI chat assistant, receipts, tournaments, memberships and the management back-office all switch cleanly between the two languages. For a GCC audience this means customers book in the language they think in, and staff operate the venue in the language they work in every day.
Every venue on Courtely gets a public website themed in its own colours, hosted on a slug.courtely.com address or a connected custom domain with automatic TLS through Cloudflare. The site includes landing, booking, gallery with images and videos, tournaments, memberships, about and contact pages, with per-host SEO so each domain self-canonicalizes and ranks for its own venue. An AI site generator can draft bilingual hero, about, highlights and FAQ copy from the venue's own website, saved as a draft for human review and never auto-published.
Underneath, Courtely is strictly multi-tenant: every record is scoped to its venue with row-level security, so your bookings, customers and revenue stay yours and are never mingled with another venue's. Each venue plugs in its own API keys for services like email and payments, and those secrets stay on the server and never reach the browser. Owning your domain and your data is not a marketing slogan here; it is how the platform is architected.
Courtely runs the in-venue experience through three POS modes: a full POS, a lighter POS-Lite, and an unattended self-serve kiosk with carousel banners, a language toggle and receipt printing. Staff handle cash with add and remove cash, closing and reconciliation screens, take custom charges, process refunds, split bills and authenticate by pincode. The POS even shows online reservations at the till, so the person at the counter always sees what was booked online.
For players, Courtely offers a consumer marketplace mobile app. Players discover venues near them sorted by distance, filter by sport, view them on a map or list, and manage upcoming and past bookings with pay-now, add-to-calendar, rebook and cancel options. They can browse open matches and tournaments nearby, host a match from a booking, manage teams, and split-pay group reservations where each player pays their share or the owner prepays in full. Sign-in is by phone OTP, only when a player acts.
The Courtely back-office gives owners real-time KPIs for bookings, revenue and occupancy, plus reports filtered by date, court and customer. Venues manage courts and locations, staff and roles, a CRM with a leads pipeline, segments, activities and bilingual outreach templates. A public API offers inbound endpoints with per-venue keys and scopes and HMAC-signed outbound webhooks. A public AI chat assistant answers questions about hours, pricing, location and availability, and can book a court in-chat before opening the payment form.
Courtely is offered on a clear annual plan, from SAR 7,000 per year, with the live price and any limited-time offers published transparently from our platform settings rather than hidden behind a sales call. A venue starts as a draft, activates when ready, and goes live. There are no invented tiers and no lock-in tricks, just one honest platform priced in SAR for venues across the GCC and the wider GCC.